Our Reviews

Pickup windshield was replaced and I got it back same day. They did an excellent job!

They managed to fit our vehicle in for LOF and tire rotation on extremely short notice after we learned that we had to make an unexpected 1K mile road trip

Work was completed in a timely fashion. Staff was great.

Very good service and very good length of time for service

GOOD JOB

They picked up our vehicle a half our before they said they would. Really appreciate that. We were notified by text, very happy with that notification. Really like Amy, service coordinator.

Very good service, body shop Mikes men got our car done same day service. Detail service was great. Paying was easy and frot desk and parts very good. Great service by all.

The staff was professional, informative, soft sale, and answered all of our questions.

Excellent service!

Wry helpful and friendly staff. We will definitely be back and tell my family and friends about the great service

Jack was very easy to work with. We are very happy with our purchase.

It was very fast service and they do very good work

They had all the paper work ready when we got there and explained everything very well. Was very pleased and had the car all ready to go for us.

Very good service, all around.

Professional services

As always, staff is friendly, knowledgeable, and attentive. I have always serviced my vehicles at H&N and will continue to do so.

everyone was kind and informative no attitudes took time to explain what was going on with my car

Very good service

Everything went great they asked me if I wanted a new cabin filter and they even showed it to me. As I was waiting as they did the oil change and rotate the tires.

Thank you! The tires are great!

So nice to have a loaner car available. Service was completed in the time frame quoted!

We were very pleased with the employees that waited on us when we purchased our new Equinox. Everyone was very considerate and helpful.

Everyone friendly

I am well pleased with my Buick service.

ANOTHER OFF THE CHARTS SERVICE EXPERIENCE. I HAD AN 8 AM APPOINTMENT AND WHEN I ARRIVED A LITTLE EARLY THE CAR WAS RUN IN IMMEDIATELY! I WAS GONE BEFORE 8:30 WITH COMPLETE LUBE, OIL, & FILTER CHANGE, THE WINDOWS, INSIDE AND OUT, WERE CLEANED, AND THE CAR WAS VACUUMED! AWESOME SERVICE

Fast service. Not over-priced. Will recommend to others.

Very helpful in responding to my concerns. Always friendly experience.

It was a pesky 4x4 problem. I’m well satisfied.

I love the atmosphere of this dealership. It is inviting and warm.

Very helpful to make the process smooth and enjoyable

Always do a superior job.

Sales was excellent. Very informative and respectful. Finance was amazing and fast I was done before I knew it. Like the fact they notify my insurance. One less thing for me to do Love the “zip” my car has. Thank you

Awsome help and friendly

Great Service!!!

Friendly and helpful.

We were happy with the experience!

Well treated, prompt service, knew the problem and took care of it

Repair tire. Dropped off & heard back hour later.

Every one was courteous! It did not take long.

Chris was very helpful and explained everything that needed to be done. Also the repair was done in a very timely manner. Thank you

Friendly

Done on a timely matter. All employees were very accommodating. Very fortunate in having a dealership in our local area.

Friendly and helpful..

Exceptional service was received from everyone involved in our purchase!

Always on time with very little wait time. remodeled showroom waiting area a plus.

Amazing staff! Always helpful, great communication and friendly!

Very helpful and informative. Super nice people.

I was surprised when it didn't take more than 30 minutes!!!!

Service was on time and done well!

The place I went before with my Ford always included a vacuum. I did appreciate you cleaning my windshield though!

Great Service & Great Staff

Everyone did there job perfectly and on time

Awesome work, clean and highly reccomend

I was in and out in no time! Thank you !

Had an oil change and a couple of filters changed. It was quick and I had my car back right away

Very courteous and knowledgeable employees! Prompt service!

Everything was fine

Friendly staff!

Miles our salesman was easy to talk to, very knowledgeable and answered all our questions.

All went well!

They explain everything to you at what they are going to do. I had 2 new filters put in . Then at the end they told me I would have to send in a form & would get a rebate back. I appreciate that as have dealt with some dealers that won’t tell you things like that. So very much appreciated.

Excellent staff

Oil change

Buying a new car can be stressful, but Dave, Kathy, and the entire team guided us through the process with clarity and care. They were patient, understanding, and incredibly helpful in finding the perfect vehicle to meet our family’s needs. We truly appreciated the time and attention they provided every step of the way.

Had a windshield put in. Very pleased. Asked for a loaner and got one.

Dave Gruhlke was great to work with.

Extremely helpful and explained things to me. Helped me set up the car and guided me thru each thing.

Good and fast service

Helpful with air conditioning issue

Fantastic. Great staff always. Can't say enough good things about them. Highly recommend for buying a car or servicing.

Great price. Great service

Straight forward discussion and I believe I was treated fairly.

Oil change

Very helpful

Excellent service

We were finished with our business in record time and have the most beautiful car ever!!

Friendly staff and easy to work with.

Great team to work with

Always very helpful

Always courteous & willing to listen to what might be a troubling aspect regarding your auto. Really like Amy, the service dept head!

Great people work here, giving excellent service!

Oil change

Very knowledgeable and friendly.

With a busy day ahead I had a 730 appointment and was done and gone before 8 o'clock! They even cleaned the windows, replaced 2 cabin air filters, and refilled the windshield washer tank. The latter was "no charge!" Great dealership! Why go out of town with variety and service like this?

Very pleasant

Completed oil change and replaced fuel filter. New 2025 Sierra 2500 was presenting with small rust spots over the sides of the vehicle. GM warranty would not cover this but the dealer did. Appreciate H & N!

Good fast service

Friendly people and great service!

They got me right in. Did a good check up on my Buick . Showed me my air filter and cabin filter. No one else ever showed me the filters

New tires. Staff very helpful and honest on what the best tires for my pickup. Thankful for text messages when done. Had other errands to run while tires were being mounted. Done in a very short time

We had an oil change and it was in a timely manner and kept us informed what was going on.

H&N has ALWAYS been so good to me! Excellent service. Always friendly and always accommodating. Can't say enough good things!

👍👍👍👍👍

Checked out vehicle out before vacation and found something that would have left us sitting on the side of the road!

Excellent service

Had some service questions and all were answered.

👍👍👍👍👍

Friendly, knowledgeable, honest and fair.

H & N Chevrolet Buick in Spencer, Iowa, is truly a cut above the rest. The staff is friendly, knowledgeable, and takes pride in providing exceptional customer service. Their commitment to professionalism and customer satisfaction is evident in every interaction. This is, without a doubt, one of the best automobile dealerships and service departments I have ever worked with. I highly recommend H & N Chevrolet Buick to anyone looking for a trustworthy and outstanding dealership. .

this dealership continues to put customer service first, I wish GM would provide this dealership with larger new vehicle inventory. They continue to support community projects, youth groups & still being able to complete larger dealerships that do not support their communities

Jack Dodson is a pleasure to work with. He was helpful in every way & made buying a new vehicle from him a great experience!

fine service. Helpful and kind.

Picking up our new traverse, was a great experience. Everything went smoothly and they were kind and courteous!

Always helpful

Myles was good at answering all of our questions. He never tried to talk us into something we weren’t considering. I would definitely go to him for any future vehicle purchases.

Great Service

👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Service performed in the time period given.

Very satisfied with customer service and the service to my car.

Order new mirror on Friday installed on Monday.

Friendly, courteous, helpful staff Dave did a great job walking us through the operation of the Buick. Also Karen did a great job going through the paperwork with us.

Great job and great service from the call to get it in to pickup!!

My car was taken at the appointed time and the service was completed quickly. Everyone was courteous and friendly.

Fast service on oil change

Excellent staff, very helpful

It was an easy experience! They were very helpful

Very professional and accommodating

Very helpfull and courteous staff

Always a pleasure to do business with our friends at H&N. They make the process painless.

The H&N experience was exceptional. Knowledgeable and very friendly staff.

a great team!

Scheduled our oil change when it worked best for us. Got my Tahoe in right away at its appointment time. Enjoyed talking to Dave about our thoughts of sizing down from a Tahoe when we are ready to trade as to what vehicle might be next. Got the oil change change completed in good time.

Thorough, friendly and made sure all issues were addressed.

Did the service on time. Can’t do better than that.

Great to work with..

Good

Fast and courteous service.

Fantastic people. My dealer for life!!!

Friendly people and good service. Loaner car was great to run errands while we waited. Thanks

Fast and fri

Jack was great. Had knowledge about all the questions I had regarding the 3.0 L diesel Everyone was so nice and answered questions I had

Great service!!!

oil change & tire rotation Fast Service

Quick, efficient service.

Good job, good service, nice people.

Knew their product! It was an easy, no stress purchase

We have always been pleased with our team at H&N! And we will keep coming back to you! Thank you 😊

Always great people to work with

Fast ,

Jack was very personable and patiently helped me make my decision. I received a very fair trade price for my trade in. I have done business with H&N for years and they have always given great service! I enjoy driving Buicks.

Always honest and helpful

Good service and timely

Excellent

Very friendly and efficient.

Very organized and great employees!

Good

New battery was needed and installed in one day! Fantastic Service!

The work on my vehicle was completed timely and thoroughly. Staff brought concerns and resolution to my attention which was appreciated. They also went beyond their expectations and cleaned the windshield. Nice surprise!

No pressure, questions answered, friendly people.

Friendly and loved how they vacuumed my vehicle and cleaned the windshield.

Staff made this the easiest vehicle purchase I've ever had, my wife was amazed at how easy and fast things went. Working via phone and text, everything was covered; vehicle pricing, discounts/incentives, trade-in and financing. I arrived at the dealer and everything was ready, the process couldn't have been easier. Everything was fully explained, from the paperwork to the updates/changes from my previous truck to the new one. I left the dealer in record car buying time, fully knowledgeable and ready to head to registration. While normally there's at least a minor 'hiccup' at the registration office, things were 100% correct and that process was quick and easy. The staff was very friendly and easy to work with, and replied to any texts/messages quickly. I highly recommend this dealership!

Very nice people

Excellent service!

We keep coming back cuz we buy local and it's the same service with Karen and Myles we know what we're dealing with and what we get is help if we need it,

Great job!! On time!!