Our Reviews

Very fast and friendly service people.

Great friendly service!

The service is always great at H&N!

Encountered a sensor problem and a service technician replaced the required parts to correct the problem.

Our vehicle was due for regular maintenance (oil change). The online scheduling makes it so easy to get the date and time that works the best for our busy schedule..

On time, friendly and thorough

Dave and Karen treated us like old friends . Very professional and thorough in explaining the features and programs.

Very happy with all the help in choosing our new Buick!

Everything went great they asked me if I wanted a new cabin filter and they even showed it to me. As I was waiting as they did the oil change and rotate the tires.

Very helpful

Excellent service

Just the usual GREAT CARE from the technical pros at H & N. Even the windows, inside and out, were cleaned and the entire car vacuumed! Why go anywhere else?

Exceptional professionalism. Polite and punctual. Chris, Amy and a salesman all provided a most enjoyable service oil change appointment. I will definitely switch to H&N for all my automotive needs.

Everything was great!

On time, friendly, polite.

Very good service

It was a pesky 4x4 problem. I’m well satisfied.

I love the atmosphere of this dealership. It is inviting and warm.

Awsome help and friendly

As always, staff is friendly, knowledgeable, and attentive. I have always serviced my vehicles at H&N and will continue to do so.

everyone was kind and informative no attitudes took time to explain what was going on with my car

Thorough, friendly and made sure all issues were addressed.

Everyone was friendly and helpful!

Efficient service

Courteous and friendly

Quick, courteous, and efficient service.

Repair tire. Dropped off & heard back hour later.

Every one was courteous! It did not take long.

Chris was very helpful and explained everything that needed to be done. Also the repair was done in a very timely manner. Thank you

Great Service & Great Staff

They managed to fit our vehicle in for LOF and tire rotation on extremely short notice after we learned that we had to make an unexpected 1K mile road trip

Work was completed in a timely fashion. Staff was great.

Excellent service!

Wry helpful and friendly staff. We will definitely be back and tell my family and friends about the great service

They had all the paper work ready when we got there and explained everything very well. Was very pleased and had the car all ready to go for us.

Always on time with very little wait time. remodeled showroom waiting area a plus.

The service department is always excellent. Great communication and service.

Always Friendly Staff and quick service!

I needed a new tire on the front. They told me I’d take a couple days to get it and they were right. The work was completed and I am happy with results.

It couldn't have gone any smoother than it did

Great job on the service check guys.

Outstanding service

The place I went before with my Ford always included a vacuum. I did appreciate you cleaning my windshield though!

Everyone friendly

Everyone did there job perfectly and on time

Awesome work, clean and highly reccomend

So nice to have a loaner car available. Service was completed in the time frame quoted!

I was in and out in no time! Thank you !

We were finished with our business in record time and have the most beautiful car ever!!

Everyone very helpful

As usual, GREAT SERVICE and quickly in, job completed quickly as well, and I was out the door! Very professional staff and wonderful technician in Tim!

Professional services

Came in for an oil change and tire rotation before going on vacation. When they were rotating the tires they saw that my front brakes were bad. They fixed them for me right then and there so I could leave the next day.

I am well pleased with my Buick service.

The staff was professional, informative, soft sale, and answered all of our questions.

Jack was very easy to work with. We are very happy with our purchase.

Very good service, body shop Mikes men got our car done same day service. Detail service was great. Paying was easy and frot desk and parts very good. Great service by all.

Exceptional service was received from everyone involved in our purchase!

Had an oil change and a couple of filters changed. It was quick and I had my car back right away

Very courteous and knowledgeable employees! Prompt service!

Fantastic service !! Dave Gruhlke was wonderful to work with ! Thank you !

Was able to schedule my car within a couple days. When I took it in, it was in and out of the shop in no time. The service/ office people I dealt with treated me well. When they called to let me know my car was done, I was in and out in 5 minutes, they had my paperwork and keys ready to go. Very happy with my experience.

Miles, Brian, and Karen made my car purchase easy, efficient, and stressfree.

Brought in a “check engine” light. Tim and Chris did everything required to rectify the problem.

Pickup windshield was replaced and I got it back same day. They did an excellent job!

Done on a timely matter. All employees were very accommodating. Very fortunate in having a dealership in our local area.

Very good service and very good length of time for service

GOOD JOB

Sales was excellent. Very informative and respectful. Finance was amazing and fast I was done before I knew it. Like the fact they notify my insurance. One less thing for me to do Love the “zip” my car has. Thank you

Friendly and helpful..

They explain everything to you at what they are going to do. I had 2 new filters put in . Then at the end they told me I would have to send in a form & would get a rebate back. I appreciate that as have dealt with some dealers that won’t tell you things like that. So very much appreciated.

excellent service and communication

Good service

Friendly

Very helpful to make the process smooth and enjoyable

Always do a superior job.

Very good service, all around.

They picked up our vehicle a half our before they said they would. Really appreciate that. We were notified by text, very happy with that notification. Really like Amy, service coordinator.

Thank you! The tires are great!

It was very fast service and they do very good work

Professional services

Great Service!!!

Friendly and helpful.

Fast ,

Excellent staff

Everyone was very knowledgeable and helpful.

Great!!

Appointment was easy to make. Really like Amy in the service dept. very informative a to procedure & how long it will take. Very satisfied.

Friendly, competent service.

Ok

ANOTHER OFF THE CHARTS SERVICE EXPERIENCE. I HAD AN 8 AM APPOINTMENT AND WHEN I ARRIVED A LITTLE EARLY THE CAR WAS RUN IN IMMEDIATELY! I WAS GONE BEFORE 8:30 WITH COMPLETE LUBE, OIL, & FILTER CHANGE, THE WINDOWS, INSIDE AND OUT, WERE CLEANED, AND THE CAR WAS VACUUMED! AWESOME SERVICE

Very helpful and informative. Super nice people.

All went well!

this dealership continues to put customer service first, I wish GM would provide this dealership with larger new vehicle inventory. They continue to support community projects, youth groups & still being able to complete larger dealerships that do not support their communities

Jack Dodson is a pleasure to work with. He was helpful in every way & made buying a new vehicle from him a great experience!

fine service. Helpful and kind.

Very organized and great employees!

New battery was needed and installed in one day! Fantastic Service!

Picking up our new traverse, was a great experience. Everything went smoothly and they were kind and courteous!

New tires. Staff very helpful and honest on what the best tires for my pickup. Thankful for text messages when done. Had other errands to run while tires were being mounted. Done in a very short time

We had an oil change and it was in a timely manner and kept us informed what was going on.

H&N has ALWAYS been so good to me! Excellent service. Always friendly and always accommodating. Can't say enough good things!

No pressure, questions answered, friendly people.

We were very pleased with the employees that waited on us when we purchased our new Equinox. Everyone was very considerate and helpful.

We were happy with the experience!

Very helpful in responding to my concerns. Always friendly experience.

Well treated, prompt service, knew the problem and took care of it

I was surprised when it didn't take more than 30 minutes!!!!

Service was on time and done well!

Always honest and helpful

Jack was great. Had knowledge about all the questions I had regarding the 3.0 L diesel Everyone was so nice and answered questions I had

Did the service on time. Can’t do better than that.

Great to work with..

Jack was very personable and patiently helped me make my decision. I received a very fair trade price for my trade in. I have done business with H&N for years and they have always given great service! I enjoy driving Buicks.

Oil change

The work on my vehicle was completed timely and thoroughly. Staff brought concerns and resolution to my attention which was appreciated. They also went beyond their expectations and cleaned the windshield. Nice surprise!

Fantastic people. My dealer for life!!!

Friendly people and good service. Loaner car was great to run errands while we waited. Thanks

Fast and fri

Staff made this the easiest vehicle purchase I've ever had, my wife was amazed at how easy and fast things went. Working via phone and text, everything was covered; vehicle pricing, discounts/incentives, trade-in and financing. I arrived at the dealer and everything was ready, the process couldn't have been easier. Everything was fully explained, from the paperwork to the updates/changes from my previous truck to the new one. I left the dealer in record car buying time, fully knowledgeable and ready to head to registration. While normally there's at least a minor 'hiccup' at the registration office, things were 100% correct and that process was quick and easy. The staff was very friendly and easy to work with, and replied to any texts/messages quickly. I highly recommend this dealership!

Good service and timely

Straight forward discussion and I believe I was treated fairly.

Friendly staff and easy to work with.

Fast service. Not over-priced. Will recommend to others.

Always very helpful

Good

Everything was fine

Had a windshield put in. Very pleased. Asked for a loaner and got one.

Dave Gruhlke was great to work with.

Extremely helpful and explained things to me. Helped me set up the car and guided me thru each thing.

Always helpful

Myles was good at answering all of our questions. He never tried to talk us into something we weren’t considering. I would definitely go to him for any future vehicle purchases.

Amazing staff! Always helpful, great communication and friendly!

Always great people to work with

Great team to work with

Always courteous & willing to listen to what might be a troubling aspect regarding your auto. Really like Amy, the service dept head!

Good

They got me right in. Did a good check up on my Buick . Showed me my air filter and cabin filter. No one else ever showed me the filters

Fast and courteous service.

Very knowledgeable and friendly.

With a busy day ahead I had a 730 appointment and was done and gone before 8 o'clock! They even cleaned the windows, replaced 2 cabin air filters, and refilled the windshield washer tank. The latter was "no charge!" Great dealership! Why go out of town with variety and service like this?

Very professional and accommodating

Oil change

Buying a new car can be stressful, but Dave, Kathy, and the entire team guided us through the process with clarity and care. They were patient, understanding, and incredibly helpful in finding the perfect vehicle to meet our family’s needs. We truly appreciated the time and attention they provided every step of the way.

Friendly staff!

Miles our salesman was easy to talk to, very knowledgeable and answered all our questions.

Excellent staff, very helpful

It was an easy experience! They were very helpful