H & N Chevrolet Buick


Honesty and Integrity for
over 87 years!
Sales: (877) 668-0545 | Service: (877) 623-1041
713 N Grand Ave - New Vehicle Lot, Spencer, IA 51301

Look what H & N's customers are saying about their buying process

 

Great service
by T Peck from Storm Lake, IA | March 11, 2015
I had stopped @ H & N just to "take a look" last April & I ended up doing a test drive of a van. I did not end up buying at that time but I was so impressed with Jeff Mahrt & his patience of helping me, a customer not really out to buy. Last week my husband & I decided it was time to get a new vehicle & I knew instantly who I was going to first. I contacted Jeff the next day & after many calls & texts I found my van. I couldn't be more pleased with the entire process. Karen Adams was also very helpful with the loan/paperwork process. Thanks so much for your patience & help. I'll certainly be back again.

Stress Free Purchasing
by Kathy from Everly, IA | October 30, 2014
This was my first time purchasing a vehicle through H & N Chevrolet. Verdon Schmidt, sales consultant, and Karen Adams, finance manager, made the process very enjoyable. Verdon took the time to go over every button and feature my Chevy Equinox offers. The hands-on tutorial I received from him was "priceless." Verdon told me to call or stop by anytime I had a question about my car and he meant it. I have had questions and he has taken the time out of his schedule to assist me. I also want to thank Karen for assisting me with my financing options. She processed my paperwork in a timely manner and found me a low interest rate. If you're in the market for a new/used vehicle I would highly recommend H & N.

Well... that was EASY!

by Dawn Heaton from Spencer, IA | October 1, 2014
It started out as a quick swing through the lot while out for a drive on a beautiful Fall evening,.. "Just for a Look". Little did I know that evening, I'd be sitting in my new car a couple days later with VerDon Schmidt as he explains all the bells and whistles. VerDon made it easy from the start. He had the car waiting for me when I got to the lot for my test drive and gave me a quick run down and off I went. A half hour later, I was sitting at his desk making arrangements to make her mine. I felt comfortable with the whole process. Karen was terrific with the contracts and making sure I was aware of all my options with the purchase. What a nice surprise this will be to the kids tonight! Thank you again VerDon for making this Fun!

Certified Used Chevrolet Buyer
by Satisfied Chevy Customer from Northwest Iowa | August 27, 2014
This is the second vehicle we've purchased from H&N and we have been very pleased with the dealership. About 4 years ago we bought a 2005 Suburban. This time we purchased a 2011 Malibu. Jeff Mahrt was our salesperson both times and we have found him to be very helpful. In both cases we knew pretty much exactly what we were looking for & never did he try to route us toward something else. He is knowledgeable in all of the technical and mechanical areas, but if there is something he doesn't know -- he doesn't try to BS his way through it. He will find out and get back to you. We also found the financing process to be very simple and straight forward. There are always lots of options when you're finishing the sale and they explain all of the options but no strong pressure for things you don't want.

Good Salesmanship
by Roger and Phyllis from Ruthven Ia. | August 21, 2014
We were looking for a pickup. Didn't know if we wanted new or used. Jeff told us about both. He was very patient with us. He gave us information to look at so we could decide. Thanks to Jeff and Karen it was a pleasure doing business at H&N.


Very patient salesman
by Tom and Barb from Spencer, IA | August 6, 2014
The sales people we dealt with were very patient. We didn't know what we wanted and they explained the options on several different cars. After the sale they spent several hours explaining all of the options on our car.


Brittany
by Cyclonefans from Spencer IA | August 6, 2014
This is our second vehicle we have gotten from H & N Chevy, and we couldn't be happier. Chuck Rabel and Karen Adams, are why we have returned and will continue to return in the future. Chuck makes it his priority to be available at our convenience, he listens and makes it his personal goal to provide a product with all of our wants and needs. We just traded in our 2012 Equinox for a brand new Equinox, our 2012 model had some collision problems, Karen called our insurance agency for us, set up all the proper paperwork arranged for our vehicle to come in and get pictures while Chuck made it a point to stand and visit with me about my new vehicle while the mechanics did their job. I always felt like I was getting the best service, that they were always going over and beyond to make us happy. The day we got the new vehicle Chuck made sure we understood everything, and when my phone was taking longer than normal to sync to the vehicle, he called me next day to make sure everything converted over correctly, and to make sure I was happy. I always feel like I am in good hands with Chuck, which is a very assuring thing when it comes to your vehicle. I would highly recommend H&N to buy your new, or used vehicle, but to get the best experience, request Chuck.

WORTH THE DRIVE!!
by Nikki Terhune from Cedar Falls Iowa | August 5, 2014
Worth the 3 hour drive for us!! Chuck Rabel and the staff at H & N go above and beyond!! Thanks for helping us! LOVE my new malibu!!!


Great Service!!!!
by Golfer from Spencer, IA | August 4, 2014
We just purchased a 2014 Traverse from Jim Goyette and have been extremely satisfied with the entire buying experience. This is the second vehicle we have purchased from H&N within the past 2 years and both times we were very impressed with the quality of service we received through the negotiation process and the time spent after the sale to make sure we were comfortable with the new car. Thanks H&N from a repeat customer!!

Great salesmanship and service

by Repeat costumer from Arnolds Park, Ia | August 1, 2014
I have been involved in or purchasing myself both new and used cars from H and N. I have found both the care before and after the sale the best. I would highly compliment VerDon on his knowledge of the vehicles and both care during the sale and afterwards. He spent time making sure we knew how features work and setting our preferences with us. He even contacted us afterwards to ask if we had further questions about our car. What a treat to have someone who cares about you after the purchase. Your personal attention was much appreciated VerDon. I definitely will buy next vehicle from VerDon.

No nonsense, Super easy, Highly Recommended

by Neil from West Des Moines, IA | March 25, 2014
H&N was terrific to work with! Jeff went out of his way to get the information I needed and ultimately made it worth the trip from Des Moines. The buying process was very efficient thanks to Jeff and Karen who helped arrange financing and paperwork. They took the time to interact with our young kids, which also helped the process immensely. What a great experience!

Stress Free Purchasing

by Kathy from Everly, IA | October 30, 2014
This was my first time purchasing a vehicle through H & N Chevrolet. Verdon Schmidt, sales consultant, and Karen Adams, finance manager, made the process very enjoyable. Verdon took the time to go over every button and feature my Chevy Equinox offers. The hands-on tutorial I received from him was "priceless." Verdon told me to call or stop by anytime I had a question about my car and he meant it. I have had questions and he has taken the time out of his schedule to assist me. I also want to thank Karen for assisting me with my financing options. She processed my paperwork in a timely manner and found me a low interest rate. If you're in the market for a new/used vehicle I would highly recommend H & N.

Well... that was EASY!
by Dawn Heaton from Spencer, IA | October 1, 2014
It started out as a quick swing through the lot while out for a drive on a beautiful Fall evening,.. "Just for a Look". Little did I know that evening, I'd be sitting in my new car a couple days later with VerDon Schmidt as he explains all the bells and whistles. VerDon made it easy from the start. He had the car waiting for me when I got to the lot for my test drive and gave me a quick run down and off I went. A half hour later, I was sitting at his desk making arrangements to make her mine. I felt comfortable with the whole process. Karen was terrific with the contracts and making sure I was aware of all my options with the purchase. What a nice surprise this will be to the kids tonight! Thank you again VerDon for making this Fun!

Certified Used Chevrolet Buyer

by Satisfied Chevy Customer from Northwest Iowa | August 27, 2014
This is the second vehicle we've purchased from H&N and we have been very pleased with the dealership. About 4 years ago we bought a 2005 Suburban. This time we purchased a 2011 Malibu. Jeff Mahrt was our salesperson both times and we have found him to be very helpful. In both cases we knew pretty much exactly what we were looking for & never did he try to route us toward something else. He is knowledgeable in all of the technical and mechanical areas, but if there is something he doesn't know -- he doesn't try to BS his way through it. He will find out and get back to you. We also found the financing process to be very simple and straight forward. There are always lots of options when you're finishing the sale and they explain all of the options but no strong pressure for things you don't want.

Good Salesmanship
by Roger and Phyllis from Ruthven Ia. | August 21, 2014
We were looking for a pickup. Didn't know if we wanted new or used. Jeff told us about both. He was very patient with us. He gave us information to look at so we could decide. Thanks to Jeff and Karen it was a pleasure doing business at H&N.

Very patient salesman

by Tom and Barb from Spencer, IA | August 6, 2014
The sales people we dealt with were very patient. We didn't know what we wanted and they explained the options on several different cars. After the sale they spent several hours explaining all of the options on our car.

Brittany
by Cyclonefans from Spencer IA | August 6, 2014
This is our second vehicle we have gotten from H & N Chevy, and we couldn't be happier. Chuck Rabel and Karen Adams, are why we have returned and will continue to return in the future. Chuck makes it his priority to be available at our convenience, he listens and makes it his personal goal to provide a product with all of our wants and needs. We just traded in our 2012 Equinox for a brand new Equinox, our 2012 model had some collision problems, Karen called our insurance agency for us, set up all the proper paperwork arranged for our vehicle to come in and get pictures while Chuck made it a point to stand and visit with me about my new vehicle while the mechanics did their job. I always felt like I was getting the best service, that they were always going over and beyond to make us happy. The day we got the new vehicle Chuck made sure we understood everything, and when my phone was taking longer than normal to sync to the vehicle, he called me next day to make sure everything converted over correctly, and to make sure I was happy. I always feel like I am in good hands with Chuck, which is a very assuring thing when it comes to your vehicle. I would highly recommend H&N to buy your new, or used vehicle, but to get the best experience, request Chuck.

WORTH THE DRIVE!!
by Nikki Terhune from Cedar Falls Iowa | August 5, 2014
Worth the 3 hour drive for us!! Chuck Rabel and the staff at H & N go above and beyond!! Thanks for helping us! LOVE my new malibu!!!

Great Service!!!!
by Golfer from Spencer, IA | August 4, 2014
We just purchased a 2014 Traverse from Jim Goyette and have been extremely satisfied with the entire buying experience. This is the second vehicle we have purchased from H&N within the past 2 years and both times we were very impressed with the quality of service we received through the negotiation process and the time spent after the sale to make sure we were comfortable with the new car. Thanks H&N from a repeat customer!!

Great salesmanship and service
by Repeat costumer from Arnolds Park, Ia | August 1, 2014
I have been involved in or purchasing myself both new and used cars from H and N. I have found both the care before and after the sale the best. I would highly compliment VerDon on his knowledge of the vehicles and both care during the sale and afterwards. He spent time making sure we knew how features work and setting our preferences with us. He even contacted us afterwards to ask if we had further questions about our car. What a treat to have someone who cares about you after the purchase. Your personal attention was much appreciated VerDon. I definitely will buy next vehicle from VerDon.

No nonsense, Super easy, Highly Recommended

by Neil from West Des Moines, IA | March 25, 2014
H&N was terrific to work with! Jeff went out of his way to get the information I needed and ultimately made it worth the trip from Des Moines. The buying process was very efficient thanks to Jeff and Karen who helped arrange financing and paperwork. They took the time to interact with our young kids, which also helped the process immensely. What a great experience!

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This was the very best car buying experience! By Sandy

Having chosen and purchased all my own vehicles since I was 19 years old (I'm a 'girl' over 60 now) bringing in a whomping total of 15 cars in that time period. Chuck @ H & N Chev/Buick, you made this purchase the very best I've ever made. You made everything with the transaction go smoothly and handled it with great expertise. The car was spotless, freshly serviced, a full tank of gas (bonus!!), all functions of the vehicle were carefully explained and all the people in the office were very helpful, friendly and fun.

Your follow up calls to make sure everything went well were much appreciated. If you never sell another car, you've sold me on the great Customer Service you provided. Fabulous job - from the Manager of Administration in Customer Service at the largest railroad in the US. 5 Stars Chuck!

Honest Salesperson, Great Experience! By Jerry

I was shopping for a car for my parents. Chuck responded to my internet query the next morning, and showed patience when it took us a few days to determine if this was in fact the best car for us. Once we agreed to a price, he arranged to deliver it to my parents, even though it was outside his typical delivery area. Chuck made buying the car a great experience. He treated us with honesty, courtesy, and respect. I would not hesitate to buy from him again.

Customer from Rocherster, MN

Chuck Rabel at H&N was awesome. I traveled 3 hours to buy the car. The car was exactly as described. Super clean! The buying process was easy. No suprises. I hope to do business again with Chuck.

Couldn't be happier!! Twin Cities, MN

My wife and I had been looking for a used suburban for a while. Upon being completely let down and frustrated by many dealers in the Twin Cities, we expanded our search to a farther distance. By doing so, we found the exact suburban we had been searching for. The problem was that it was located in Spencer, IA.5 hours away from us. Nevertheless, I inquired about the vehicle online and was immediately responded to by Chuck Rabel of H&N Chevy. Chuck was extremely responsive throughout the entire process whether it was by phone or email. Needless to say, we were still skeptical of transacting such a large purchase essentially online.

However, after Chuck went the extra mile to take close-up photos of the vehicle to ease our mind, we drove down a few days later to consummate the deal. As we had hoped, everything was exactly as we were promised. And at a time when it is all too rare in this world, it was refreshing to work with people who honor their word. Chuck and Karen Adams (the finance manager) exceeded our highest expectations. The icing on the cake was Chuck call the following morning to make sure we made it home safe, and that the suburban performed to our liking. While we are pleased with our new SUV, we were amazed by Chuck, Karen and H&N!! In fact, my wife and I agreed that the next GM vehicle we buy will be well worth a trip to Spencer, IA. In summary, you would be crazy not to call Chuck Rabel (even if he is 3.5 hours away from you)!!

Friendly and Fast!! Rock Valley, IA

H&N surpassed my car-buying expectations. The level of service, dedication,and friendlienss demonstrated was unexpected. I felt like top priority, even though I was buying an older used car. Responses to phone calls and emails were fast; they answered or looked into every question I had. Definitely an impressive dealership and a great atmosphere!